# Refund & Cancellation Policy — ComputePrep > How cancellations and refunds work for the ComputePrep Pro subscription and the one-time Speed Book purchase. The daily drills are free. Source: https://computeprep.com/refund --- ## Refund & Cancellation Policy ComputePrep's daily drills are free to practise. This policy covers the optional Pro subscription and the one-time Speed Book purchase. Last updated: 1 October 2026. ### The daily drills are free The daily timed drills, the vedic-maths techniques, the ranks board and your progress are free to use. There is no charge to practise, so there is nothing to cancel or refund for the free product. ### Pro Pro is an optional digital subscription that unlocks unlimited practice drills and the Ganak quant coach (and, on our sister product Deduce, the puzzle archive and the Saarathi coach — one Pro plan covers both apps). A new account gets 7 days of Pro when you sign up, with no card and no charge. Subscribe charges the price of the period you choose immediately, billed in advance. There is no free period on the subscription, and the charge is not deferred until those 7 days end. Access from a payment is delivered electronically and starts on your account as soon as the payment succeeds. ### The Speed Book The Speed Book is a one-time digital purchase — a PDF, delivered to your account and by email immediately after payment. Because it is a downloadable file you keep, it is generally non-refundable once delivered. We will still gladly refund you if you were charged in error or charged twice, if a fault on our side stopped you receiving a working PDF and we could not fix it, or if you contact us within **7 days** of purchase without having downloaded the full book. The [free sample](https://computeprep.com/speed-book) exists precisely so you can judge the book before paying. ### Cancellation - You can cancel a subscription at any time from your account or by emailing us. - The 7 days of Pro that come with sign-up are not a subscription. If you do not subscribe, no subscription charge is taken. - Cancellation stops the **next** renewal — you will not be charged again. - You keep Pro access until the end of the period you have already paid for. ### Refunds Because Pro access is a digital service delivered immediately, subscription fees are generally non-refundable once a billing period has started. We will, however, gladly issue a refund in these cases: - You were charged in error, charged twice, or charged after cancelling. - A technical fault on our side prevented you from using the features you paid for, and we could not resolve it. - You contact us within **7 days** of the charge and have not made significant use of the paid features in that period. ### How to request a refund Email [hello@computeprep.com](mailto:hello@computeprep.com) with the payment reference / order ID and the email address on your account. We aim to respond within 2 business days. ### How refunds are paid Approved refunds are returned through the original payment method via our payment provider, Razorpay. Once we process a refund it typically reaches your account within **5–7 business days**, depending on your bank or card issuer. ### Related Nothing is physically shipped — see the [Shipping & Delivery Policy](https://computeprep.com/shipping) for how digital access is delivered. Your rights under our [Terms](https://computeprep.com/terms) are unaffected by this policy. ### Business details ComputePrep is operated by **Launchship IT & Media Services Private Limited**. Registered office: Plot No. 11, The Water Mark Building, Survey No. 9, Kondapur, HITEC City, Hyderabad, Telangana 500084, India. CIN: U22222TG2015PTC098188 · GSTIN: 36AADCL0431G1ZY Support: [hello@computeprep.com](mailto:hello@computeprep.com)